Technology, inequality and the future of work

Image courtesy of Square Up, Australia.

 

Reflections on The University of Melbourne Lecture Series 

Recently, I attended a discussion about the future impacts of technological innovation on Australia’s workforce and economic and social equality, at The University of Melbourne. Tim Dunlop (Futurist) and Tim Lyons (former ACTU Assistant Secretary) debated the likelihood of new technologies widening, or perhaps redefining, the gap between richer and poorer Australians by changing the way we work in the future. In particular, Tim Dunlop’s perspective resonated with me, as I share below.

 

The Good:

Dunlop painted a new kind of future in which institutions are self-governing, brave and interested in wealth redistribution, rather than principally driven by profit maximisation for shareholders. Dunlop says that technology can be the enabler for this future if we embrace its power and actively use it to drive equity.

 

The Bad:

Despite our general reluctance to look at alternative options of workforce and working in favour of traditional forms of work, work patterns and hours, change is arriving fast. Our future will be one where machine learning, robotics and automation will radically change the way we work.

Looking at the current labour market, it is easy to understand predictions that much of “Working Australia” operating in unstructured environments and with flexible hours will be the first to face automation. According to a new report by the Organisation for Economic Co-operation and Development (OECD), approximately 36 per cent of Australian jobs face a significant or high risk of automation, and it is expected for young people without tertiary education will be most affected, given their higher rates of under-employed, non-employed or low pay. In short: more young people struggling to get work.

 

The Ugly:

Dunlop expects higher paying knowledge roles and lower paid essential caring and healing jobs to remain mostly unchanged.  Rather, he asks what jobs will be created and who will and won’t have access to them?  His prediction is that “Working Australia” will be most impacted by technology and automation, carving out a deeper hole in equality and opportunity. He says that for generations we have rewarded the stewards of extraction far more that the stewards of renewal, and without a significant refocus we are set to continue driving a greater wedge between the “haves “and “have nots”.

 

The Way Forward:

To counter this, Dunlop paints a vision for economic and social equality, that values participation and contribution to society, rather than just labour, which can be enabled by technology. Rather than leaving wealth distribution to the invisible hand and being fearful of the impending change, he says we need to lean into technology. Technology can allow workers to improve their productivity, but instead of lining the pockets of our shareholders with the margin earned from these efficiencies, use the reclaimed working hours to innovate, and create social solutions (or, solve social problems) and increase quality of life.

We’ve seen this already through the likes of Hire Up providing more choice to customers, OurSay allowing people to participate in local decision-making, or Square Up enabling electronic payment for any business.

Dunlop argues that we are on the verge of a technological shift large enough to impact us as much as climate change.  We need to decide what future we want rather than let history dictate our future.

Of course, this approach requires us to reimagine the way we value our work and a fundamental shift in prospering Australia’s rich (10% of Australians hold 49% of the wealth), which will in no way be an easy task.

These technologies have the potential to disrupt the very fabric upon which we have built our way of working. And these technologies will, on the whole, increase productivity and drive a surplus. So, if technology and therefore productivity is coming, how will you innovate, create or solve with the surplus?

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